Refund and Return Policy

Refund and Return Policy

Thank you for shopping with us. Please read our policy regarding refunds and returns carefully before making a purchase.

1. All Sales Are Final

Because we operate a worldwide store and ship internationally, all sales are final. We do not accept returns, refunds, or exchanges for change of mind, incorrect size selection, or buyer’s remorse. By completing your purchase at checkout, you agree to these terms.

2. Exceptions for Damaged or Defective Items

The only exception to our “No Refunds” policy is if your item arrives damaged, defective, or if you received the incorrect item.

  • How to report a problem: You must contact us at wiltingfleshrecords@gmail.com within 30 days of delivery.
  • Requirements: You must provide your order number and clear photographic proof of the damage or defect.
  • Resolution: If approved, we will ship a replacement item to you at no additional cost or issue a full refund to your original payment method.

3. Lost or Stolen Packages

We fulfill all shipments globally using our shipping partner, Pirate Ship. We are not responsible for packages that are lost, stolen, or delayed by local postal carriers or customs offices. Once a package is marked as “Delivered” by the shipping carrier, it is no longer eligible for replacement or refund.